Customer Support
Where do I find my tyre size
The best way to search for the right tyre for your vehicle is by tyre measurements. Tyre measurements are universally marked on the tyre and can be easily found. The following diagram shows where to find your tyre measurements.
If for some reason you are not able to find the tyre size you are after, try using our SEARCH field in the footer of this website.
FAQs
Simple Process, you select the tyre size / brand and then decide if you want your tyres:
- Fitted & Balanced in-store at one of our fitting stations partners.
- Fitted & Balanced at your Home or Work by one of our Mobile Tyre Fitters
- Shipped to your Door Australia Wide.
- Made available to Pick Up from one of our Fitting Location partners.
Tyres are dispatched daily from midday (EST) Monday to Friday. If your tyres have been ordered after midday they will be dispatched the next day.
Some tyres need to come from interstate Warehouses which can take an extra 2-3 days.
Didn't find what you were after? Send us a message.
Tyres are dispatched daily from midday (EST) Monday to Friday. If your tyres have been ordered after midday they will be dispatched the next day.
For example, if you bought your tyres at 8am on Monday, your tyres will be dispatched that same day. If you bought your tyres after 12pm on Monday, your tyres will be dispatched on Tuesday.
Didn't find what you were after? Send us a message.
If you are entering your REGO (Vehicle Registration Plate #) into our Website to obtain the OE Tyre Size and Quote.
We STRONGLY suggest that you check the actual tyre size or the tyre plackard inside the Drivers Door for the Correct Tyre for your vehicle.
This feature references the manufacturers details of the Vehicle and does not take into consideration if the wheels/tyres were changed after the vehicle was manufactured.
This change can even happen at the dealership while the vehicle is still Brand New.
So please double check what Tyre Size is on your Vehicle.
Check your Tyre Size
Didn't find what you were after? Send us a message.
You will be contacted by Phone, Text or Email after you have placed an order online. We usually make contact within 2-3 hours.
Tyre Fitting in-store is usually the following day at the earliest.
Mobile Tyre Fitting at Home or Work can usually be confirmed for 2-3 Days after an order is placed.
All Appointments are based on when the tyres will arrive at the nominated store along with availability at the store or with the Mobile Tyre Fitter.
Didn't find what you were after? Send us a message.
We send a dispatch notice by email when your Tyres/Wheels leave the Warehouse.
Please note that sometimes we do have to transfer stock from interstate before they are Dispatch to the address provoded in the order.
If you selected Direct Freight Express, we provide a Tracking Code for the delivery.
However some freight companies do not have consignment tracking but we do give you an indication via email on the transit expectations.
Deliveries for:
- Pick ups
- In-Store Tyre Fitting
- Mobile Tyre Fitting
Usually the earliest is the following day of placing an order. If urgent contact us.
Didn't find what you were after? Send us a message.
Mr Tyre Online accepts most payment methods in the Checkout:
Visa
Mastercard
Applepay
AMEX
Plus all the major BNPL Options.
Buy Now Pay Later (TAP)
Afterpay
Zippay
HUMM Big Things
HUMM Big Things
Klarna
Didn't find what you were after? Send us a message.
Short Answer is Yes. However this is only Available from locations in Brisbane and the Gold Coast.
There is no additional charge for picking up your tyres from one of the nominated fitting stations.
*Please note that an order must be placed online before tyres are sent to one of these locations for Pick Up.
Have Questions about this - Please Contact Us
Didn't find what you were after? Send us a message.
Short Answer is YES, but this service is Limited to a few Areas at this stage.
Best way is to review this Link to see what Areas are Serviced and the Cost
- Minimum 4x Tyres for Mobile Tyre Fitting
- Tyre Disposal Not Included
- Appointments usually 3-4 days out from placing an order.
Didn't find what you were after? Send us a message.
Yes this definatly an options. For example we often have Customers purchase 2x tyres on Afterpay and then purchase 2x tyres on Zippay.
You can plase two seperate orders and we can join the orders together.
If you have a set amount you want on one payment method and the balance on another - please contact us as we can provide multiple custom order Links.
Credit Limits / Approvals are with the Finance Companies, you would have to contact them directly.
Didn't find what you were after? Send us a message.
Our Website does Calculate all Locations for Freight. If you are not getting a Direct Freight Express quote, then check that you have the correct address details entered.
If you are still having issues, Simply send us a Message with the following information and we will send you a Quote / Order Link.
We Need:
Tyre Size, Brand (Exact Tyre)
Qty of Tyres
Post Code & Suburb
Your email address
Best way to request this information is by email sales@mrtyre.com.au
Didn't find what you were after? Send us a message.
Warranty and Returns
All Tyres & Wheels sold by Mr Tyre Online come with a Full Manufacturers Warrenty.
Although we aim to assist customers with tyres that they need to returned and exchange for some reason. We always double check Tyre Sizes with Customers before we dispatch.
If you make a mistake with the Tyre Size or Load etc, there will always be a cost to the customer to return tyres and then resend the replacement tyres.
Additional payment is required before the tyres are exchanged or replaced. Tyres can only be returned for a credit or replacement if we receive the tyres back inside 14 days from the date of purchase.
Important Infomration:
1) If the Tyres are Fitted to a Wheel, then they can not be returned for any reason.
2) For a Warrenty to be assessed, the Tyre must be returned to the location it was supplied. Customers must purchase a replacement tyre & fitting first (at Full Price) and then wait for the Claim / Warrenty Assessment before any Claim Credit can be refunded. This process can take up to 28 days.
3) If a Claim / Warrenty is approved by the manufacturer then a refund is provided based on the remaining life of the Tyre.
ie: if the Tyre is 50% worn then a 50% credit of the original price paid is refunded.
4) Please note that if you run the Tyre Flat and damage the Tyre, then we can not consider any form of Claim Assessment.