Customer Support
Where do I find my tyre size
The best way to search for the right tyre for your vehicle is by tyre measurements. Tyre measurements are universally marked on the tyre and can be easily found. The following diagram shows where to find your tyre measurements.
If for some reason you are not able to find the tyre size you are after, try using our SEARCH field in the footer of this website.
FAQs
Simple Process, you select the tyre size / brand and then decide if you want your tyres:
- Fitted & Balanced in-store at one of our fitting stations partners.
- Fitted & Balanced at your Home or Work by one of our Mobile Tyre Fitters
- Shipped to your Door Australia Wide.
- Made available to Pick Up from one of our Fitting Location partners.
Tyres are dispatched daily from midday (EST) Monday to Friday. If your tyres have been ordered after midday they will be dispatched the next day.
Some tyres need to come from interstate Warehouses which can take an extra 2-3 days.
Didn't find what you were after? Send us a message.
Tyres are dispatched daily from midday (EST) Monday to Friday. If your tyres have been ordered after midday they will be dispatched the next day.
For example, if you bought your tyres at 8am on Monday, your tyres will be dispatched that same day. If you bought your tyres after 12pm on Monday, your tyres will be dispatched on Tuesday.
Didn't find what you were after? Send us a message.
You will be contacted by Phone, Text or Email after you have placed an order online. We usually make contact within 2-3 hours.
Tyre Fitting in-store is usually the following day at the earliest.
Mobile Tyre Fitting at Home or Work can usually be confirmed for 2-3 Days after an order is placed.
All Appointments are based on when the tyres will arrive at the nominated store along with availability at the store or with the Mobile Tyre Fitter.
Didn't find what you were after? Send us a message.
Depends on your Request in the Order, For Pick ups and in-store Tyre Fittings at one of the Nominated Stores, Usually the earliest is the following day.
However it can be several days if the Tyres or Wheels have to travel long distance.
In most cases we can provide a Tracking Code for Tyre Deliveries that travel long deistance.
Didn't find what you were after? Send us a message.
Mr Tyre Online accepts most payment methods in the Checkout:
Visa
Mastercard
Applepay
Plus all the major BNPL Options.
Afterpay
Zippay
HUMM Big Things
HUMM Big Things
Openpay
Latitudepay
Didn't find what you were after? Send us a message.
Short Answer is Yes. However this is only Available from locations in Brisbane and the Gold Coast.
There is no additional charge for picking up your tyres from one of the nominated fitting stations.
*Please note that an order must be placed online before tyres are sent to one of these locations for Pick Up.
Didn't find what you were after? Send us a message.
Yes but this service is Limited to Brisbane and the Gold Coast only at this stage.
Plus Appointments are usually 3-4 days out from placing an order.
Didn't find what you were after? Send us a message.
Yes this definatly an options. For example we often have Customers purchase 2x tyres on Afterpay and then purchase 2x tyres on Zippay.
You can plase two seperate orders and we can join the orders together.
If you have a set amount you want on one payment method and the balance on another - please contact us as we can provide multiple custom order Links
Didn't find what you were after? Send us a message.
Simply send us a Message with the following information and we will send you a Quote / Order Link.
We Need:
Tyre Size, Brand
Qty of Tyres
Post Code & Suburb
Best way to request this information is by email sales@mrtyre.com.au
Didn't find what you were after? Send us a message.
Warranty and Returns
All Tyres & Wheels sold by Mr Tyre Online come with a Full Manufacturers Warrenty.
Although we aim to assist customers with tyres that they need to return and exchange for some reason. There will always be a cost to the customer to to return tyres and then resend the replacement tyres. There may also be an additional payment required before the tyres are exchanged or replaced. Tyres can only be returned for a credit or replacement if we receive the tyres back inside 14 days from the date of purchase.